About Involfront
Crafting journeys from Newcastle upon Tyne since 2009. We believe travel should transform, not just transport.
Born from a Love of Exploration
Involfront began with a simple observation: booking travel online had become efficient, but it had also become impersonal. Algorithms replaced conversations. Recommendations became advertisements.
We opened our doors on Grey Street determined to offer something different. A place where travellers could sit down, share their hopes for a journey, and work with someone who genuinely understood how to make those dreams reality.
Fifteen years later, that commitment remains at our core. We have grown, certainly, but never at the expense of the personal service that defines us.
What Guides Us
The principles that shape every journey we create.
Authenticity
We recommend destinations and experiences we have visited ourselves. If we have not been there, we tell you. If we have, we share what we genuinely loved and what we would do differently.
Transparency
No hidden fees, no surprise charges. We explain exactly what is included, what costs extra, and why. You make informed decisions about your travel investment.
Responsibility
Tourism impacts communities. We partner with operators who employ locally, respect cultural heritage, and minimise environmental footprint. Your journey should leave places better, not diminished.
Travel That Fits Your Life
Every traveller is different. Some want every hour planned and every transfer arranged. Others prefer loose frameworks that leave room for spontaneity. Many fall somewhere between.
We start every conversation by understanding how you travel. Your pace. Your priorities. Your tolerance for adventure versus comfort. Then we build around those preferences, not against them.
The result is a journey that feels natural because it was designed specifically for you.
Meet the Team
The people behind your perfect journey.
Rachel Crawford
Founder and Director. Twenty-five years in travel, with particular expertise in European cultural journeys and sustainable tourism.
Michael Thompson
Senior Travel Consultant. Specialist in adventure travel and UK wilderness experiences. Has visited forty-seven countries and counting.
Laura Henderson
Travel Consultant. Expert in family holidays and accessible travel. Ensures every member of your group is catered for.
James Bell
Operations Manager. Handles the logistics that make journeys seamless. Former airline operations supervisor with meticulous attention to detail.
What Clients Say
Feedback from travellers who trusted us with their journeys.
"After a disappointing experience with an online booking platform, finding Involfront was a relief. They listened, they understood, and they delivered exactly what we hoped for."
"The team reorganised our entire itinerary when flights were cancelled due to weather. We did not have to worry about anything. They handled every detail while we enjoyed our holiday."
"We have used Involfront for our anniversary trips for five years running. They remember our preferences, anticipate our needs, and consistently surprise us with thoughtful touches."
Start Your Journey With Us
Visit our Grey Street office or get in touch to discuss your travel plans.
Contact UsInvolfront is a trading name registered in England and Wales. We are members of ABTA and hold an ATOL licence for the sale of air-inclusive packages. All information provided on this website is for general guidance. Specific terms apply to individual bookings.